Policies and QI Studies

The Student Health and Wellness Center has adopted the following policies:

In addition to the aforementioned policies, the SHWC conducts various PDF Document: Quality Improvement studies on an annual basis.

Patient Satisfaction Survey Results

Patients were randomly selected throughout each academic year and asked "How satisfied were you with your most recent visit to the Student Health and Wellness Center?"

2013-2014 2014-2015 2015-2016
Number of Respondents 346 1783 1434
Very Satisfied 54.6% 72% 78.1%
Satisfied 36.7% 23.4% 18.1%
Dissatisfied 6.7% 3.3% 2.4%
Very Dissatisfied 2% 1.2% 1.2%

Annual Report Executive Summary 2015-2016

  • Provided care to over 5,200 students who made a total of 14,300 in-person visits
  • Administered 1,900 influenza immunizations
  • Achieved greater than 95% satisfied/very satisfied ratings on our 2015-2016 patient satisfaction survey
  • Expanded contraceptive options to include on-site insertion of intrauterine devices and contraceptive implants
  • Implemented electronic prescribing (prescriptions sent directly to pharmacy)
  • Pilot screening program for risky alcohol use
  • Managed a small outbreak of varicella (chicken pox) at Peabody
  • Implemented a comprehensive concussion protocol for non-athlete students
  • Implemented the use of an oral HIV rapid test that gives results in 20 minutes and does not require a blood draw