Crisis and Emergency Services

24/7 Crisis support

To reach the Counseling Center on-call counselor, call 410-516-8278 and press 1.

Or to mobilize the BHCST (Behavioral Health Crisis Support Team) for an in-person evaluation or assessment, contact Public Safety at 410-516-4600 and request to get connected to a BHCST clinician.

Are you an eligible Johns Hopkins University student who needs immediate assistance? We are here to help! Start by answering two questions: What’s wrong and what time is it? Then use this chart to determine your next step.

 What Time of Day Is It? arrow-down
Mon–Fri, 8:30–5:00*

*Excludes university holidays		Evenings, Weekends, Holidays and all other times not listed.
What’s
Wrong?
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 		I feel upset and think it might help to talk to someone. But the problem doesn’t need to be solved urgently.If you haven’t already, this seems like a good time to make your first connection with the Counseling Center. Call the Counseling Center for a Initial Consultation appointment.

If you already meet with a provider at the Counseling Center, consider calling the office or emailing them to request a meeting sometime soon.		In this situation, you may find that you are able to wait until morning to speak with a counselor. Call the Counseling Center first thing in the morning for a Initial Consultation appointment. If the next available appointment seems too far in the future, consider calling the office to talk to our daytime on-call-counselor.

In the meantime, why not take a look through our self-help section for tools that may be of help with your dilemma?
I feel upset and can’t seem to calm myself. It would really help if someone could make things better right now.It sounds like you could use some help feeling more settled. Consider trying some of our self-help resources. These are things you can do from the comfort of your own room. If after trying those options you still feel distressed, it may help to call the Counseling Center for a Initial Consultation appointment.It can be difficult feeling overwhelmed at night. Hang in there! As a first step, consider using some of our self-help resources. If after trying that you still feel distressed, it may help to talk with our 24/7 counselor-on-call. To reach the counselor-on-call, please call 410-516-8278 and press 1.
I am in a lot of distress and feel that I may be a danger to myself or to others. I need help now.If you believe you may hurt yourself or someone else, please call 911 or Security (Homewood @ 410-516-4600), (Peabody @ 667-208-6608) to be connected with a Behavioral Health Crisis Support Team clinician. They will provide a mobile crisis response, learn more about your distress and provide support and additional resources. If you believe you may hurt yourself or someone else, please call 911 or Campus Security (Homewood @ 410-516-4600), (Peabody @ 667-208-6608) to be connected with the Behavioral Health Crisis Support Team. They will provide a mobile crisis resource, learn more about your distress and provide support and additional resources.

  • Worried about someone else? Learn about ways to help a friend in need at PDF Document: Homewood, School of Education or PDF Document: Peabody.
  • Are you a JHU student who is not eligible for services at the Counseling Center? Learn where to turn to get help.
  • Not a part of the JHU community or not comfortable with the options above? Consider reaching out to one of these resources for help:
    • Baltimore Crisis Response, Inc @ 410-433-5175
    • National Suicide Prevention Lifeline @ 1-800-273-TALK (8255)
    • Crisis Text Line (free 24/7 crisis support in the US): Text HOME to 741-741
    • For emergencies, call 911 or head to your nearest hospital emergency room.