Lyft Ride FAQ

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The Center for Social Concern is excited for students to take Lyft rides this semester to support student initiatives’ transportation needs. This program benefits your student initiative by offering flexible transportation, all without need for reimbursement! Read the frequently asked Lyft ride questions below.

Have questions?

Contact Nairuti Shastry, CSC Student Leadership & Development Coordinator. For more involved questions, please visit Nairuti during her office hours in Brody Café every Wednesday afternoon from 1-3 p.m. or call the CSC at (410) 516-4777 to schedule an appointment.

Frequently Asked Lyft Ride Questions

How does this program work? How can I obtain a Lyft ride code for my student initiative?

NOTE: All Lyft rides must start and end at the Center for Social Concern. When you go into the Lyft app, this code can be entered under the Promos tab on the left, with the section “Enter Promo Code”. By entering this code when you travel to your service site(s) with your initiative, you will be charging the CSC for your transportation rather than paying from a personal account. See “How does payment work?” FAQ below if you have more questions.

To obtain a Lyft ride code, fill out the Lyft Ride Code Request form. (To estimate the amount (X) needed per Lyft ride code, follow this formula: # of students using the code x total cost of round-trip ride x # of times/week you intend on serving. To estimate the cost of a ride between two locations, go to the Lyft website (scroll down the page to the “Estimate Trip Cost” section). After completing the Lyft Ride Code Request form, wait to hear from Melissa Martin, Account Manager at Lyft. She will email you with a Lyft ride code within 48 hours, which can be used by all members of your student service initiative to travel to/from the submitted service site(s).

Does everyone in my student initiative need to download the Lyft app?

In order to use the Lyft ride code, all student participants must download or have access to the Lyft app. However, they will NOT be charged on their personal account. See “How does payment work?” for more details.

How does payment work?

Once you obtain a Lyft ride code through the Lyft Code Request form, each time a student takes a Lyft ride using the Lyft code, the code will charge the CSC’s account.

Please note that any additional tips added for the driver will be charged to the default credit card on file. At the end of the month, the CSC will get an invoice from Lyft for all the charges that were made to them by CSC student initiatives and the CSC will make one total payment to Lyft. Then, the CSC will debit the money from each student initiative’s individual account. Essentially, one of the main ideas behind this program is to eliminate the need to process reimbursement requests for each individual Lyft ride taken by a student.

We no longer have the budget for transportation at this point in the semester. Can we still use this program?

Beginning with the spring 2018 re-registration process, CSC student initiatives will be eligible to apply for funding at two frequencies: during annual allocations (i.e. during re-registration) and during the supplemental grant period, which will take place twice a semester (during the 2018-2019 academic year). During this period, you will be able to apply for monthly supplemental grants for direct service projects occurring within six weeks to meet unanticipated needs, including funding for transportation.

Where can I go using a Lyft ride?

Put simply, your student initiative will be able to travel between the Center for Social Concern and your service site(s). All Lyft ride codes are location-bound. This means that for all of the service sites in your request, all rides must start and end at the Center for Social Concern (3103 N. Charles Street, Baltimore, MD 21218).

Who can use this service?

For optimal usage, at least two volunteers should share each Lyft ride.

Lyft rides can be used by all volunteers within your student initiative who have access to the Lyft app (see “Does everyone in my student initiative need to download the Lyft app?”). In accordance with CSC guidelines, this service cannot be used by community partner staff or by minors. In your traveling, make sure to plan ahead and coordinate with other members of your student initiative.

However, we ask that you also keep in mind the size of the Lyft ride you request. For safety purposes, do not overfill a Lyft with volunteers if you cannot all fit comfortably. Instead, take a few minutes to order another Lyft ride and divide the group in two.

What else should I know re: the Lyft ride for my CSC student initiative?

Just like at your service site(s), students are expected to be respectful of others when traveling with a Lyft ride. Be sure to keep the noise level down and ask before you eat in a Lyft ride. All student volunteers must follow all applicable laws and Lyft ride policies. Failure to comply with CSC guidelines and/or policies & procedures may lead to temporary suspension or permanent termination of CSC Lyft ride code access.

Lyft Ride Code Request

Once you request a Lyft ride code, Melissa Martin, Account Manager at Lyft, will email you with a Lyft ride code within 48 hours. This code can be used by all members of your student service initiative to travel to/from the submitted service site(s). All Lyft rides must start and end at the Center for Social Concern (3103 N. Charles St.). Are you ready to request a Lyft ride code? Click the button below to get started.

Submit a Lyft Ride Code Request