SHWC Response to COVID-19

A message for students from the Homewood Student Health and Wellness Center

To our Johns Hopkins students from the Homewood and Peabody campuses who use our services:

We remain open and are here to assist you with your healthcare needs.

  • Student Health and Wellness can be reached by calling 410-516-8270
    • Online scheduling has been temporarily disabled
    • When the clinic is closed you will be connected with our nurse advice line by calling our main number
    • Please call us rather than come in, so that initial guidance can be provided by phone. We will screen all patients for COVID-19 before making an appointment or having you stop in.
  • If you plan to leave campus, consider contacting us to refill your prescriptions, if the medication is not a controlled substance we will be able to prescribe it in any state
  • In most cases, for the safety of our patients and our staff, rather than have you visit the clinic in person, we will plan to utilize telemedicine or phone visits as much as possible.
    • If an in-person visit is medically necessary, please avoid bringing family and friends
  • For telemedicine services, we will be using Zoom.
    • We can only provide telemedicine services for students who are in Maryland
    • For students outside of Maryland we can speak with you over the phone
  • For in-person visits, you may notice that we have fewer staff in the office and that visits may be spaced out. You may also notice that we have rearranged our waiting and staffing areas to promote social distancing.
  • We will not be having in-person evening or Saturday hours during this time.
  • If you have symptoms consistent with COVID-19 (e.g. fever and shortness of breath), please call us during business hours, and we will discuss whether you meet criteria for testing.
    • We are only ordering tests for those who meet the criteria set by Johns Hopkins Infection Control – these criteria continue to be updated on a regular basis as the pandemic progresses. We will use the most current guidelines for testing when we assess you over the phone.
    • If we order a COVID-19 test, it could take up to 24 hours to arrange for this test on a weekday. If your test is being ordered on a weekend, you will be contacted the next business day to arrange testing.
    • Given the demand for tests, it is taking an average of 2-5 days to get results.

You can also find resources and updated information on the university’s operations and response on our Hub COVID-19 Information Page

Current hours (subject to change):

Monday to Friday: 8:15 a.m.-4:45 p.m. (closed 12:30 p.m.-1:30 p.m.)

No evening or Saturday clinics

The Student Health and Wellness Center provides high quality, confidential health care to eligible students of the Homewood and Peabody campus communities.

Our health care staff consists of board-certified physicians, nationally certified nurse practitioners, a licensed dietitian, registered nurses, medical assistants, and a women’s health nurse practitioner.

Services offered include:

The SHWC is accredited through the Accreditation Association for Ambulatory Health Care.

Privacy Policy

Student health information held by the Student Health and Wellness Center is protected by federal and state laws, including the federal Health Insurance Portability and Accountability Act (HIPAA) and the Maryland Confidentiality of Medical Records Act.

These laws protect the privacy of students’ health information and prohibit its disclosure without appropriate consent, except under limited circumstances.

We are committed to protecting the privacy of our patients’ medical records in compliance with all applicable laws.

PDF Document: HIPAA Notice of Privacy Practices for SHWC (PDF)