Appointments

All visits to the Student Health and Wellness Center are by appointment only. Appointments are scheduled on the basis of availability and the preference of our students.
Due to COVID-19 we are not accepting walk-ins at this time, please call ahead for an appointment
If you choose to walk in without an appointment, we will do our best to accommodate you. Please know that there may be lengthy wait times and there is no guarantee that we can see you the same day.
Scheduling an Appointment
The services of the Student Health and Wellness Center are available to eligible students only.
Due to privacy regulations, students are asked to schedule their own appointments using one of three methods listed below:
- By phone at 410-516-8270
- In-person, by visiting our office
Due to COVID-19 online scheduling has been temporarily disabled
- Online via the Health WebPortal
- Once inside the JHU WebPortal you can:
- Make and cancel appointments
- Fill out required forms
- Securely communicate with your health care provider
- Receive lab results
- View and print your immunization history
- Once inside the JHU WebPortal you can:
Same-Day Appointments
Same-day appointments can be scheduled beginning at 8:30 a.m. of the day you’d like to be seen. It’s best to call as early in the day as possible, as our appointments fill quickly. While we work with students to accommodate their schedules, it may be necessary to miss class if you are ill and need to be seen by a provider on the same day.
Saturday Appointments
Due to COVID-19 we are not open on Saturdays this semester
Saturday appointments are reserved for sick and injured patients only and scheduled on a first come, first served basis. No routine appointments are available on Saturdays.
Saturday appointments are available during fall and spring semesters from 11 a.m. to 2 p.m. No Saturday appointments are available during holiday weekends, intersession and during the summer.
Please note that not all services are available on Saturdays.
Appointment Adjustments
Please be prompt for your scheduled appointment to complete the check-in process, receive your vitals and complete any appointment specific forms. If you are 10 minutes late for your appointment, we will do our best to fit you into the schedule. However, out of fairness to other students, you may be asked to reschedule your appointment.
At times, you may need to cancel or reschedule an appointment. If this happens, we ask that you do so in a timely fashion so that we may be able to not only accommodate you, but also the other students we serve.
About Your Appointment
What to Bring
- J-Card (for self-check-in at kiosk)
- Insurance card
- Forms for visit
Appointment Overview
- Check-in at the kiosk
- Completion of forms (medical history, appointment specific, etc.)
- Have a seat in one of our patient waiting areas
- Sick waiting room
- upper respiratory symptoms (fever, cough, sneezing)
- Well waiting room
- routine patient visits
- Sick waiting room
- Processing by clinical staff (nurse or medical assistant)
- Check vital signs (temperature, blood pressure, pulse, etc.)
- Ascertain purpose of visit
- Review medical history (allergies, medications, etc.)
- Taken to provider examination room
- Examination with provider
- It is our goal to see you as soon as possible. If there is an unexpected delay (i.e. extremely ill patient, complicated diagnosis), we will try to keep you informed.
- Check-out at the front desk
- At the end of every appointment, all students must check-out with one of the patient services coordinators
- Update insurance information
- Pay for services/medication rendered during their appointment visit
- Acceptable forms of payment: J-cash, cash, credit card (Visa or MasterCard only) or Bursar Bill (not available for Peabody students)
- Schedule a follow-up appointment
- At the end of every appointment, all students must check-out with one of the patient services coordinators