University Health Services

University Health Services main entrance signAt University Health Services (UHS), we are privileged to provide medical, mental health, and wellness services to students, residents, fellows, and trainees on the Johns Hopkins East Baltimore campus, which includes the School of Medicine, the Bloomberg School of Public Health, the School of Nursing, and the Berman Institute of Bioethics. Full-time students, trainees, and their spouses, domestic partners, and dependent children are also eligible for a comprehensive health insurance program with Johns Hopkins EHP (Student Health Program). Spouses/domestic partners who are on the Student Health Program are also eligible to be seen at the UHS clinic for primary care and mental health services.

Regardless of whether you are insured through the Student Health Program or elsewhere, students and trainees have access to UHS. There is no charge for clinic visits if you are 1) a full-time, East Baltimore-based student or postdoctoral fellow in the Schools of Medicine, Public Health, or Nursing, 2) house staff or clinical fellow at Johns Hopkins Hospital or Johns Hopkins Bayview Medical Center, or 3) a spouse/domestic partner enrolled in the Student Health Program. However, additional services such as labs, x-rays, and medications will be billed to your health insurance.

Our health care providers consist of physicians, psychiatrists, psychologists, nurse practitioners (including women’s health specialists), nurses, and licensed clinical social workers assisted by our clinical and administrative staff. UHS staff will assist you with your medical appointment scheduling, billing and insurance questions. Our team is committed to providing individualized care focused on your health care needs.

UHS Response to COVID-19

COVID-19 Testing

If you have severe respiratory symptoms, call 911. If you begin having symptoms of COVID-19 or you are worried that you were exposed, call the Johns Hopkins COVID-19 Call Center at 443-287-8500, seven days a week, between 7 a.m. and 7 p.m.

A message for students from University Health Services (UHS):

To our Johns Hopkins students, post-doctoral fellows, house staff, and trainees who use our services:

We would like to let you know that University Health Services remains open and we are here to assist you with your health care needs during this time.

Please call us and do not visit the clinic. We have our nurses screen all patients for COVID-19 before making an appointment or having you stop in.

We are currently offering a hybrid of telemedicine and in-person visits depending on your health care needs.

For example, if you have a fever or symptoms of a respiratory infection (cough, sore throat or shortness of breath), one of our staff will speak with you on the phone and may offer a telemedicine visit if available.

For telemedicine services, we are using Zoom and Doxy.me. The link to providers’ virtual offices are listed below. Please note, access to the telemedicine service is dependent on the web browser used. Please use Google Chrome or Firefox to utilize the doxy.me link. You can enter your provider’s virtual waiting room by clicking on the link below:

For in-person visits, you may also notice that we have rearranged our waiting and staffing areas to promote physical distancing.

We will not be having in-person evening hours during this time.

University Health Services – Primary Care

The health center will remain open from 8 am to 5 pm, Monday through Friday. You may reach us by contacting the main clinic number at 410-955-3250.

University Health Services – Mental Health

The health center will remain open from 8 a.m. to 5 p.m., Monday through Friday. You may reach us by contacting us at 410-955-1892.

You can also find resources and updated information on the university’s operations and response on our Hub COVID-19 Information Page. See the Johns Hopkins Coronavirus Resource Center, the Hub, and the CDC website for further information.

Make an Appointment

UHS Primary Care Appointments Line: 410-955-3250

For all new patient medical appointments, please call the general center number at 410-955-3250 during our regular hours (8 a.m. to 5 p.m). If you already have established care with a UHS primary care provider, please call your provider’s number directly. For any urgent primary care medical concerns after hours or on the weekend, please call our main number at 410-955-3250 and stay on the line to be connected with our nurse triage service.

UHS Mental Health Appointments Line: 410-955-1892

For a mental health appointment please call 410-955-1892. You may also reach UHS Mental Health staff by e-mail for non-urgent issues: UniversityHealth@jhmi.edu. For urgent care after hours, please call 410-955-1892 and you will be connected with our after hours mental health professional. In the case of an emergency, dial 911 or go to nearest Emergency Room immediately.

Getting to UHS

Walk: UHS is adjacent to the East Baltimore campus. You can also use Johns Hopkins Walking Escort Services, available 24/7.

Ride Johns Hopkins Shuttles: You can also get to UHS via the Church-Ashland shuttle (Route 12) and we are a short walk from several other shuttle routes.

Ride Baltimore Public Transportation:

Photo map of UHS clinic location

We Welcome Your Feedback

We strive to provide high-quality health care and well-being resources that recognize the values, experiences, and needs of our diverse student community. We believe that a confidential, mutually respectful partnership between you and our staff and providers is the foundation necessary to develop and maintain optimal health and well-being. Understanding PDF Document: your rights and responsibilities and engaging your feedback about services is central to this partnership.

Your feedback is important to us, so if you had a good experience or have helpful suggestions, we encourage you to share that directly with the staff or provider in the office you visited. Our providers are trained to listen, answer your questions, and work with you to resolve concerns. For questions or concerns that arise prior to working with a provider, or if you feel it is best to speak with someone other than your provider, please share using our online feedback form.

Privacy and Confidentiality

UHS maintains the highest standards of confidentiality in accordance with ethical professional standards in full compliance with statutory and regulatory requirements, including the Health Insurance Portability and Accessibility Act (HIPAA).

UHS collects and stores personal health information based on strict standards of confidentiality according to Johns Hopkins Hospital and federal guidelines. Your medical records are not accessible to anyone other than physicians and staff who are directly involved in providing your health care. No medical information is shared with anyone without your consent.

Notice of Privacy Practices