On-Call Support Resources

Regardless of your program affiliation at JHU or your home campus, this website is meant to be a one-stop shop and guide for universitywide resources that you might find helpful. Our goal is to make sure students have a quick way to access helpful information, like how to get back to campus, who to contact for support, and other resources they may need when navigating a challenging situation.

Administrator On-Call

Johns Hopkins University has an Administrator On-Call 24/7 for students who require emergency assistance throughout the year. The Administrator On-Call is covered by senior staff within the offices under the division of Student Affairs in partnership with Public Safety, Behavioral Health Crisis Support Team (BHCST), and HERO. To reach the Administrator On-Call, call JHU Public Safety at 410-516-4600, relay the subject of your call and a number you can be reached, and then the dispatcher will have the on-call staff return your call. For emergencies however, calling 911 (if appropriate) or the JHU Public Safety emergency line at 410-516-7777 will dispatch resources and staff immediately.

The Administrator On-Call will adhere to FERPA regulations and maintain the privacy of our students. Only those campus partners who need to assist with responding to the incident will be informed of the student’s name and limited information.

Universitywide Resources

School-specific Resources