The Krieger Computer Lab (HACLAB) is currently open with reduced Summer hours: Monday-Friday 9am-5pm. **Normal 24×7 operation is expected to resume for the Fall 2021 semester**
–> Students can also access applications remotely at myJLab, hosted by myCloud
The Technology Store is OPEN Monday-Friday 9am-4pm. Online orders are also being accepted for both local pick-up and ship-to-home.
**Laptop Repair is available in the Tech Store 9am-4pm**
Are you a Homewood-based student taking classes remotely and need help with a laptop or desktop repair issue or technical question? Please submit a Helpdesk ticket and our Technical Support staff will respond as soon as possible.
IT Services provides a variety of computing and technology resources for students, faculty and staff on the Homewood campus. Have questions about any of the resources listed below? Visit us Monday through Friday from 9 a.m. to 4 p.m. at the Technology Center in the lower level of Garland Hall, or call 410-516-HELP (4357).
Wireless Campus Networks
There are several secure, high-speed wireless networks available across the Homewood campus for use by students, faculty, staff and guests. In addition, Johns Hopkins has become a participating member of the Eduroam program, which offers secure, worldwide network access service developed for the international research and education community. All Johns Hopkins faculty, staff, and students may use this service here at JHU and anywhere in the world it is available—for free! Visit the JHU IT website to learn more about Johns Hopkins’ wireless offerings and how to get connected.
Through Microsoft Office 365, Johns Hopkins provides students with a powerful, protected, and integrated messaging and collaboration environment. With Office 365, students can easily access email from a variety of devices, send messages securely, and search for other users in the address book. In addition, each user gets 30GB of virtual file storage and collaboration space in the cloud. Learn more about Office 365 email.
IT Services manages several computer labs around the Homewood campus. These labs are available to current students, faculty and staff, and equipped with desktop computers and printers*.
If you are a faculty member or TA and need to request a software installation in the computer lab (and/or myJLab), please complete the Software Request Form.
|160 Krieger Hall||24/7 during the semester; Follows MSE hours all other times||✓||✓|
|AMR II BlueJay Lounge|
|Charles Commons||24/7 (Available to Charles Commons residents only)||✓|
|Wolman Hall||24/7 (Available to Wolman Hall and McCoy Hall residents only)||✓|
You can now print at any Homewood location by emailing the file you wish to print to a mobile printing email:
Black and white single-sided printing (7 cents per page): firstname.lastname@example.org
Black and white double-sided printing (7 cents per page): email@example.com
Color single-sided printing (20 cents per page): firstname.lastname@example.org
Color double-sided printing (40 cents per page): email@example.com
After emailing your file, you will receive a confirmation email. Then just go to any printer and swipe your j-card as usual!
One Time Setup process:
1. Send an email to firstname.lastname@example.org with the document you wish to print attached in the email.
2. You will receive an email response back. Click on the link to register your email address. Log in with your JHED ID (jdoe1) and password.
3. Your email will be automatically activated. Click okay to end the registration process. Please DO NOT pick a job or a printer to print at
the registration link.
4. You are now finished. Please do not use the print center website to
print a job– refer to the emails above.
MyJlab (now powered by myCloud)
With myCloud, you can access all your favorite apps from any PC, Mac, smartphone or tablet—24/7!
OneDrive is the personal cloud storage component of Microsoft’s Office 365 suite that allows users to store and share documents and files from any device with an internet connection. In addition to 25GB of free storage space per user, OneDrive also allows you to share documents with colleagues easily—even those who may not be affiliated with Johns Hopkins or have JHED accounts. You can access your OneDrive account by logging into the myJH Portal and selecting the OneDrive quick link under “Cloud” apps.
The Student Residential Network—ResNet for short—is a free high-speed internet service available to Johns Hopkins students living in university housing.
Milton S. Eisenhower Library
The Milton S. Eisenhower Library is the university’s principal research library and the largest in a network of libraries at Johns Hopkins. The MSE collection numbers over 3.7 million volumes and offers an extensive array of electronic resources, including full-text books and journals, specialized databases, and statistical and cartographic data.
Digital Media Center
Located in the Mattin Center on the Homewood campus, the Digital Media Center is a multimedia lab space as well as an equipment, printing and knowledge resource for students interested in exploring creative uses of emerging media and technology to communicate their ideas.