Campus Resources

IT Services provides a variety of computing and technology resources for students, faculty and staff on the Homewood campus. Have questions about any of the resources listed below? Visit us Monday through Friday from 9 a.m. to 4 p.m. at the Technology Center in the lower level of Garland Hall, or call 410-516-HELP (4357).

Wireless Campus Networks

There are several secure, high-speed wireless networks available across the Homewood campus for use by students, faculty, staff and guests. In addition, Johns Hopkins has become a participating member of the Eduroam program, which offers secure, worldwide network access service developed for the international research and education community. All Johns Hopkins faculty, staff, and students may use this service here at JHU and anywhere in the world it is available—for free! Visit the JHU IT website to learn more about Johns Hopkins’ wireless offerings and how to get connected.


Through Microsoft Office 365, Johns Hopkins provides students with a powerful, protected, and integrated messaging and collaboration environment. With Office 365, students can easily access email from a variety of devices, send messages securely, and search for other users in the address book. In addition, each user gets 30GB of virtual file storage and collaboration space in the cloud. Learn more about Office 365 email.

Computer Labs

IT Services manages several computer labs around the Homewood campus. These labs are available to current students, faculty and staff, and equipped with desktop computers and printers*.

If you are a faculty member or TA and need to request a software installation in the computer lab (and/or myJLab), please complete the Software Request Form.

Locations, hours and available technology for computers labs on campus.
Location Hours PC Mac
160 Krieger Hall 24/7 during the semester; Follows MSE hours all other times
AMR II BlueJay Lounge 24/7 (Available to AMR residents only) – PRINTING ONLY!
Charles Commons 24/7 (Available to Charles Commons residents only)
Wolman Hall 24/7 (Available to Wolman Hall and McCoy Hall residents only)

*Black and white print jobs are $0.07 per page. Color print jobs are $0.35 per page.

Installing and Configuring Printers

For instructions on installing and configuring printers, please select your operating system below:


Click the link below to download the combined black/white and color printer installation package that include options to install drivers for all of the locations listed below. Once the download is complete, double-click the .EXE file to run the installer.

Note, if you have installed a previous version prior to 6/4/18, you will need to uninstall it, download the install package below, and then run the .exe file to re-install the new drivers.

HSA Printers Install Package

These locations are included in the printer packages:

  • AMR Blue Jay Lounge
  • Charles Commons
  • Hodson Hall
  • Krieger Lab
  • Levering
  • Wolman


Installing the Popup client

  1. Download the installer.
  2. Double-click this file to create a new disk image in Finder. This disk contains the Popup installer,
  3. Double-click the installer to run it. You may be requested to authenticate yourself as an
  4. Select a destination disk. You will only be able to select the startup disk.
  5. Click install (or upgrade). The installer automatically installs Popup and required support files.

Popup will now be running on the computer and will be automatically launched every time a user logs in.

Configuring Printers

To start using Popup for Mac OS X, add Popup printer queues on the computer:

  1. Open System Preferences and click on the Printers & Scanners icon.
  2. Click the “+” button.
  3. Hold down the Control key on the keyboard and click anywhere on the toolbar. From the popup
    menu that appears, select “Customize Toolbar”.
  4. Drag the advanced icon to the toolbar and close the customization dialog.
  5. Click on the advanced button in the toolbar.
  6. From the type popup button, select Pharos Print Server.
  7. In the URL field, enter the URL for the desired Popup queue on a Pharos Print Server. This value should have the format “popup://print_server_address/queue_name”. The print server address is and queue names can be found below. Each printer you would like to print to must be added one at a time.
    • AMR Blue Jay Lounge
      • B&W printing queue: HSAAMR2BW
      • Color printing queue: HSAAMR2Color
    • Charles Commons
      • HSA-CharlesCommonsBW
    • Hodson Hall
      • HSA-HodsonBW
    • Krieger Lab B&W
      • KriegerBW
    • Krieger Lab Color
      • KriegerColor
    • Levering
      • HSA-Levering B&W
    • Wolman
      • B&W printing queue: HSAWolmanBW
      • Color printing queue: HSA-WolmanColor
    • Athletics
      • Athletics BW
  8. In the Name field, enter a name for the new printer queue. This is the name that will be shown
    for the printer and should be made easy to recognize.
  9. From the Use Popup button, select the type of printer associated with the Popup queue. Choose
    “Generic PostScript Printer” for type of printer.
  10. Click Add. The new Popup queue will now show up in the list of printers.

To print to the new queue, select it from the printer popup button in the print dialog of any application.


  • You may need to “Run as Administrator”.
  • You may need to turn off any anti-spyware programs that are running.
  • You may need to open the printer properties and check the box for tw0-sided printing on any printers you
    install. You may also need to change the “Auto Detect” to “Color” for the Device Type under Device
    Settings in the Krieger Lab Color Printer Properties.
  • If any of the installed printers are renamed it may no longer work.

For printing to printers in MSEL, visit the Sheridan Libraries website.

myJlab (now powered by myCloud)

With myCloud, you can access all your favorite apps from any PC, Mac, smartphone or tablet—24/7!


OneDrive is the personal cloud storage component of Microsoft’s Office 365 suite that allows users to store and share documents and files from any device with an internet connection. In addition to 25GB of free storage space per user, OneDrive also allows you to share documents with colleagues easily—even those who may not be affiliated with Johns Hopkins or have JHED accounts. You can access your OneDrive account by logging into the myJH Portal and selecting the OneDrive quick link under “Cloud” apps.


The Student Residential Network—ResNet for short—is a free high-speed internet service available to Johns Hopkins students living in university housing.

Milton S. Eisenhower Library

The Milton S. Eisenhower Library is the university’s principal research library and the largest in a network of libraries at Johns Hopkins. The MSE collection numbers over 3.7 million volumes and offers an extensive array of electronic resources, including full-text books and journals, specialized databases, and statistical and cartographic data.

Digital Media Center

Located in the Mattin Center on the Homewood campus, the Digital Media Center is a multimedia lab space as well as an equipment, printing and knowledge resource for students interested in exploring creative uses of emerging media and technology to communicate their ideas.