The J-Card Office has suspended in-person services effective Thursday, March 19th in accordance with University and State recommendations regarding COVID-19.

J-Card issuance is suspended at this time. Incoming students should upload their photo in the Student Portal; your J-Cards will be issued at Orientation or Move-In Weekend, depending on your program. New faculty and staff designated as essential employees should email jcard@jhu.edu to make alternate arrangements for your J-Card. All other new affiliates will be able to obtain J-Cards once we reopen.

If you have lost your J-Card and are essential personnel or a student authorized to be on campus at this time, please utilize mobile credential in place of your physical J-Card. All other lost cards should be replaced when the campus reopens.

J-Cash refunds are available to graduating seniors and others not returning to campus upon reopening. Email jcard@jhu.edu from your JHU email account to request a refund. All other J-Cash balances will be available to students, faculty and staff upon returning to campus.

Any other J-Card and equipment related questions, concerns or requests should be directed to jcard@jhu.edu or 410.516.5121. Voicemails received on this line will be forwarded to us immediately. If you routinely work with one of our team members, you may continue to reach out to them directly. Our staff will be available by email and/or Skype on weekdays from 8:30am to 4:30pm.

We appreciate your patience during this time and hope you remain safe and healthy.