Replace or Update a J-Card
It’s important to keep your J-Card with you at all times and to protect it from damage as much as possible.
J-Card Lost or Stolen?
Take one of the following actions to secure your account:
- Log into SIS Self-Service and click on the “Freeze J-Card” link in the “My J-Card” page
- Log into the eAccounts app, tap the three-dot menu and select “Card Management” to deactivate your card
- Call to report the missing J-Card:
Card Replacements & Updates
If you can’t find your card, stop by the J-Card Office in Garland 51 to replace it. J-Cards should also be replaced if they are damaged, not working properly or the photo is no longer recognizable. We can also print a replacement card if you’d like to update your photo, reflect a name change (must be updated in SIS/JHED first), a new role, or school affiliation.
There is a $20 fee to replace and/or update your J-Card. Fees are payable by cash, credit card or J-Cash.