2018 Summer Conference Staff Application

The 2018 JHU Summer Conference program is dedicated to providing all conference guests with comfortable housing, quality food, appropriate meeting spaces, and excellent customer service. Student staff members will play an integral part in assuring that each guest enjoys his/her stay in the residence halls and receives excellent service.

All staff members working with the 2018 Summer Conference Program must meet the following general criteria and must be:

  • Eligible to work for the University: registered as a full-time student for spring 2018 and fall 2018 classes.
  • In good judicial standing.
  • Able to maintain a professional demeanor and think critically under pressure.
  • Able to operate a computer and be proficient with Microsoft Office programs.
  • Able to provide basic campus and Baltimore information to summer conference guests.
  • Able to maintain confidentiality and work independently.
  • Able to attend staff training between May 18-May 26.
  • Able to work from May18, 2018- August 10, 2018, 35-40 hours per week.
  • Enrolled in no more than one summer session class or research opportunity per session.

Specific Job Description:

  • Provide professional, efficient, and courteous service to all University guests
  • Serve in an on-call rotation throughout the summer to assist guests with after-hours needs
  • Maintain accurate paper and digital summer conference records
  • Maintain a familiarity with on-campus and off-campus resources in order to assist guests
  • Maintain constant communication with supervisors and University departments as necessary
    • Report problems and emergencies to proper University officials
    • Report maintenance and custodial problems in a timely manner
    • Report suspicious or dangerous activity to Security
  • Perform general office tasks: data entry, answering phones, faxing, copying
  • Assist with the preparation of conference materials (brochures, keys, access/meal cards, etc.)
  • Attend all mandatory training, staff meetings and work dates:
    • Training: May 18 – May 26 (projected dates)
    • Weekly staff meetings
    • Mandatory work dates will be published prior to the beginning of the summer
  • Make independent decisions for crises or problem intervention
  • Assist guests with lock-outs and other needs
  • Assist with check-ins and check-outs
  • Assist with pre and post room inspections and perform daily inspections of common areas
  • Maintain accurate records of furnishings and equipment in common areas
  • Other duties as assigned
2018 Summer Conference Staff Application

Please fill out the application and submit it by 5PM ON WEDNESDAY, JANUARY 31 for first priority or 5PM ON WEDNESDAY, FEBRUARY 21 for second priority. Select candidates will be emailed to set up interviews beginning in February.

Street Number and Name
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Street Number and Name
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2018 Student Manager Job Description

General Information

The 2018 Johns Hopkins University Summer Conference Program is dedicated to providing all conference guests with comfortable housing, quality food, appropriate meeting spaces, and excellent customer service. Student staff members will play an integral part in assuring that each guest enjoys his/her stay in the residence halls and receives excellent service.

All staff members working with the 2018 Summer Conference Program will need to meet the following general criteria:
  • Ability to work for the University; registered as a full-time student for spring & fall 2018 (unless graduating).
  • Ability to maintain a professional demeanor and think critically under pressure
  • Ability to work 40 hours per week between May 18-August 10
  • Ability to operate a computer; preference given to individuals with Microsoft Office experience
  • Ability to provide basic campus and Baltimore information to conference guests
  • Ability to maintain confidentiality
  • Ability to work independently
  • Ability to work effectively as a leader
  • Ability to attend staff training held between May 18-26
  • Ability to attend manager training held the week of May 14 (we work around student finals schedules, etc.)



Hours: 40 hours per week, days, evenings, weekends (possible overtime); on-call and mandatory work days required.

Compensation: $11.85/hour, 14 meals per week (begins the first week conference groups are on campus), housing

Description: The student manager will report to the Program Manager of Housing and Events, Administrative Coordinator, and the Summer Conference Intern. He/she will assist with all phases of the Summer Conference program. Primary responsibilities include: student staff supervision, coordination of conference desk activities and services, and assisting with the overall success of the JHU Summer Conference Program.

Specific Job Description:
  • Assist with the supervision of the Summer Conference student staff
  • Delegate Tasks
  • Brief staff for all conference functions
  • Ensure staff adherence of all University and departmental rules and regulations
  • Assist with the acquisition and dissemination of pertinent conference information
  • Supervise all check-in/check-out functions of assigned conference groups
  • Preparation of guest keys, info, meal cards, etc.
  • Inform staff of pertinent information
  • Become a resource and point of contact for conference coordinators and guests
  • Assist with the resolution of issues and concerns
  • Enter data into Kinetics
  • Meet with direct supervisor on a regular basis
  • Assist with the management of the Summer Conference offices
  • Maintain accurate information in security, conference, desk, and guest binders
  • Respond to evening and weekend calls for questions and problem resolution
  • Present a good image of the University by maintaining a professional, pleasant and helpful demeanor while dealing with conference guests
  • Ensure the accuracy of record keeping including paper and digital formats
  • Submit conference group final reports complete with bed-night counts, damage inventories, and audits of money equivalents (i.e. – meal cards)
  • Assist with the preparation of conference areas for the summer conference program and upcoming academic year
  • Assist with supply ordering
  • Conduct pre and post-conference room inspections
  • Perform general office tasks
  • Submit an end of summer report with staff evaluations, conference group evaluations, and suggestions for improvement
  • Relieve staff for breaks
  • Other duties as assigned
  • NOTE: Managers may not be enrolled in more than 1 class or research section per term.


IF YOU ARE INTERESTED IN APPLYING FOR THIS POSITION, PLEASE CONTACT OUR OFFICE AT WTAYLO25@JHU.EDU.