2024 Summer Conference Staff Application
Posted: January 4, 2024
Every summer Scheduling & Events hosts over 6,000 guests on the Homewood campus to accommodate a variety of professional, athletic, and educational conferences. The 2024 JHU Summer Conference program is dedicated to providing all conference guests with quality housing, food, meeting space, and excellent customer service. Student staff members will play an integral part in assuring that each guest enjoys their stay in the residence halls and receives excellent service.
All staff members working with the 2024 Summer Conference Program must meet the following general criteria and must be:
- Eligible to work for the University: registered as a full-time student for spring 2024 and fall 2024 classes (unless graduating)
- In good judicial standing
- Able to maintain a professional demeanor and think critically under pressure
- Proficient with computers and Microsoft Office programs
- Able to communicate effective campus and city/neighborhood information to summer conference guests
- Able to maintain confidentiality and work independently
- Must read through all manuals, training materials, and complete web training by April 29
- Able to attend staff training between May 20-May 25
- Able to work from May 20, 2024 – August 8, 2024, 25-35+ hours a week
- Days, Evenings, Weekends (possible overtime)
- We will consider part time staff, 20 hours a week, but priority will be given to those interested in a full-time position. Those in a part-time position still may have to work days, evenings, weekends, mandatory work days, and live close enough to campus to participate in the on-call rotation.
- Enrolled in no more than one summer session class or unpaid research opportunity per session
Compensation
- $15/hour
- 21 meals a week (when Hopkins Café is open)
- Housing (if needed and a full-time undergraduate staff member)
- On campus housing will begin on Thursday, May 16th. If you are currently living on campus and transitioning into our summer housing, you will be assigned a time between May 16th and May 20th to move into your summer housing assignment.
Specific Job Description:
- Provide professional, efficient, and courteous service to all guests
- Serve in an on-call rotation throughout the summer to assist guests with after-hours needs
- Maintain accurate paper and digital summer conference records
- Maintain a familiarity with on-campus and off-campus resources in order to assist guests
- Maintain constant communication with supervisors and University departments as necessary
- Report problems and emergencies
- Report maintenance and custodial problems in a timely manner
- Report suspicious or dangerous activity
- Perform general office tasks: data entry, answering phones, faxing, copying
- Assist with the preparation of conference materials (brochures, keys, access/meal cards, etc.)
- Attend all mandatory training, staff meetings and work dates:
- Training: May 20 – May 25
- Weekly staff meetings
- Mandatory work dates will be published prior to the beginning of the summer
- Make independent decisions for crises or problem intervention
- Assist guests with lock-outs and other needs
- Assist with check-ins and check-outs
- Assist with pre and post room inspections and perform daily inspections of common areas
- Perform daily inspections of common areas and residential floors
- Maintain accurate records of furnishings and equipment in common areas
- Other duties as assigned
Applying for student jobs through JHU SMILE is required by the University. To complete your application, you will also need to go to JHU SMILE and apply for the Summer Conference Staff position (10970).