2022 Summer Conference Staff Application

While the job application remains open for people to apply, we are not scheduling any additional interviews at this time. Should we need to interview additional candidates after Friday, April 22, we will reach out to any new applicants we would like to interview.

Every summer Scheduling & Events hosts over 6,000 guests on the Homewood campus to accommodate a variety of professional, athletic, and educational conferences. The 2022 JHU Summer Conference program is dedicated to providing all conference guests with quality housing, food, meeting space, and excellent customer service. Student staff members will play an integral part in assuring that each guest enjoys his/her stay in the residence halls and receives excellent service.

All staff members working with the 2022 Summer Conference Program must meet the following general criteria and must be:

  • Eligible to work for the University: registered as a full-time student for spring 2022 and fall 2023 classes (unless graduating)
  • In good judicial standing
  • Able to maintain a professional demeanor and think critically under pressure
  • Proficient with computers and Microsoft Office programs
  • Able to communicate effective campus and city/neighborhood information to summer conference guests
  • Able to maintain confidentiality and work independently
  • Must read through all manuals, training materials, and complete web training by May 2
  • Able to attend staff training between May 23-May 28
  • Able to work from May 23, 2022 – August 12, 2022, 25-35+ hours a week
    • Days, Evenings, Weekends (possible overtime)
    • We will consider part time staff, 20 hours a week, but priority will be given to those interested in a full-time position. Those in a part-time position still may have to work days, evenings, weekends, mandatory work days, and live close enough to campus to participate in the on-call rotation.
    • On campus housing will begin on Wednesday, May 18th. If you are currently living on campus and transitioning into our summer housing, you will be assigned a time between May 18th and May 23rd to move into your summer housing assignment.
  • Enrolled in no more than one summer session class or research opportunity per session

Compensation

  • $15/hour
  • 21 meals a week (when Hopkins Café is open)
  • Housing (if needed and a full-time undergraduate staff member)

Specific Job Description:

  • Provide professional, efficient, and courteous service to all guests
  • Serve in an on-call rotation throughout the summer to assist guests with after-hours needs
  • Maintain accurate paper and digital summer conference records
  • Maintain a familiarity with on-campus and off-campus resources in order to assist guests
  • Maintain constant communication with supervisors and University departments as necessary
    • Report problems and emergencies
    • Report maintenance and custodial problems in a timely manner
    • Report suspicious or dangerous activity
  • Perform general office tasks: data entry, answering phones, faxing, copying
  • Assist with the preparation of conference materials (brochures, keys, access/meal cards, etc.)
  • Attend all mandatory training, staff meetings and work dates:
    • Training: May 23 – May 28
    • Weekly staff meetings
    • Mandatory work dates will be published prior to the beginning of the summer
  • Make independent decisions for crises or problem intervention
  • Assist guests with lock-outs and other needs
  • Assist with check-ins and check-outs
  • Assist with pre and post room inspections and perform daily inspections of common areas
  • Perform daily inspections of common areas and residential floors
  • Maintain accurate records of furnishings and equipment in common areas
  • Other duties as assigned
2022 Summer Conference Staff Application

Please fill out the application and submit it by 5PM ON TUESDAY, MARCH 15 to be considered for a March interview. Select candidates will be emailed to set up interviews later in March.

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2022 Student Manager Job Description

General Information

Every summer Scheduling & Events hosts over 6,000 guests on the Homewood campus to accommodate a variety of professional, athletic, and educational conferences. The 2022 JHU Summer Conference program is dedicated to providing all conference guests with quality housing, food, appropriate meeting spaces, and excellent customer service. Student staff members will play an integral part in assuring that each guest enjoys his/her stay in the residence halls and receives excellent service.

All student managers working with the 2022 Summer Conference Program will need to meet the following general criteria:
  • Eligible to work for the University: registered as a full-time student for spring 2022 and fall 2023 classes (unless graduating)
  • In good judicial standing
  • Able to maintain a professional demeanor and think critically under pressure
  • Proficient with computer and Microsoft Office experience
  • Able to provide basic campus and city/neighborhood information to summer conference guests
  • Able to maintain confidentiality and work independently
  • Able to work effectively as a leader
  • Must read through all manuals, training materials, and complete web training by May 2
  • Able to attend manager training held the week of May 16 (we work around student finals schedules, etc.)
  • Able to attend staff training held between May 23-28
  • Able to work 40 hours per week between May 16-August 12


    Hours: 40 hours per week, days, evenings, weekends (possible overtime); on-call and mandatory work days required.


  • Compensation: $16.00/hour, 21 meals per week (when Fresh Food Café is open), housing (if needed)
  • On campus housing, for those that need it, will begin on Wednesday, May 18th. If you are currently living on campus and transitioning into our summer housing, you will be assigned a time between May 18th and May 23rd to move into your summer housing assignment.


  • Description: The student managers will report to the Program Manager of Housing and Events and the Administrative Coordinator, and work closely with their Graduate Housing Coordinators. They will assist with all phases of the Summer Conference program. Primary responsibilities include: student staff supervision, coordination of conference desk activities and services, and assisting with the overall success of the JHU Summer Conference Program.

    Specific Job Description:
    • Assist with the supervision of the Summer Conference student staff
    • Delegate Tasks
    • Brief staff for all conference functions
    • Ensure staff adherence of all University and departmental rules and regulations
    • Assist with the acquisition and dissemination of pertinent conference information
    • Supervise all check-in/check-out functions of assigned conference groups
    • Preparation of guest keys, info, meal cards, etc.
    • Inform staff of pertinent information
    • Become a resource and point of contact for conference coordinators and guests
    • Assist with the resolution of issues and concerns
    • Enter data into Kinetics
    • Meet with direct supervisor on a regular basis
    • Assist with the management of the Wolman Summer Conference Office
    • Maintain accurate information in security, conference, desk, fire, and guest binders
    • Respond to evening and weekend calls for questions and problem resolution
    • Present a good image of the University by maintaining a professional, pleasant and helpful demeanor while dealing with conference guests
    • Ensure the accuracy of record keeping including paper and digital formats
    • Submit conference group final reports complete with bed-night counts, damage inventories, and audits of money equivalents (i.e. meal cards)
    • Assist with the preparation of the residence halls for the summer conference program
    • Assist with supply ordering
    • Conduct pre and post-conference room inspections
    • Perform general office tasks
    • Submit an end of summer report with staff evaluations, conference group evaluations, and suggestions for improvement
    • Relieve staff for breaks
    • Other duties as assigned
    • NOTE: Due to the level of time commitment, managers may not be enrolled in summer classes. If they do research, it must be completely flexible and has to be done around their Summer Conference responsibilities.


    IF YOU ARE INTERESTED IN BEING CONSIDERED FOR THIS POSITION, PLEASE SEND AN EMAIL TO WTAYLO25@JHU.EDU LETTING US KNOW. APPLICANTS WILL BE CONSIDERED FOR THE SUMMER STAFF POSITION FIRST AND IF WE ARE INTERESTED IN PURSUING YOU FOR THE MANAGER ROLE MORE INFORMATION WILL BE PROVIDED AT THAT TIME.