On-Call Support Resources
Regardless of your program affiliation at JHU or your home campus, this website is meant to be a one-stop shop and guide for universitywide resources that you might find helpful. Our goal is to make sure students have a quick way to access helpful information, like how to get back to campus, who to contact for support, and other resources they may need when navigating a challenging situation.
Administrator On-Call
Johns Hopkins University has an Administrator On-Call 24/7 for students who require emergency assistance throughout the year. The Administrator On-Call is covered by senior staff within the offices under the division of Student Affairs in partnership with Public Safety, Behavioral Health Crisis Support Team (BHCST), and HERO. To reach the Administrator On-Call, call JHU Public Safety at 410-516-4600, relay the subject of your call and a number you can be reached, and then the dispatcher will have the on-call staff return your call. For emergencies however, calling 911 (if appropriate) or the JHU Public Safety emergency line at 410-516-7777 will dispatch resources and staff immediately.
The Administrator On-Call will adhere to FERPA regulations and maintain the privacy of our students. Only those campus partners who need to assist with responding to the incident will be informed of the student’s name and limited information.
Universitywide Resources
- If a student is transported to a hospital or any other location, they can contact Public Safety for a ride back to their campus neighborhood by calling 410-516-4600. You can also access Public Safety’s Escort Program for a walking or vehicle escort, or download the LiveSafe app to communicate directly with Public Safety 24/7.
- Mental Health Services offers accessible, equitable, and quality mental healthcare to students and learners across the university. Please visit their website to learn more and schedule appointments.
- Johns Hopkins does not provide legal support to students and learners, but there are pro-bono legal services available to all Maryland residents:
- Behavioral Health Crisis Support Team (BHCST)
- Office of Institutional Equity (OIE)
- Office of Student Conduct
School-specific Resources
- Student Outreach and Support (for Homewood undergraduates)
- Peabody Student Support
- Whiting School of Engineering (WSE) Graduate Student Affairs
- Krieger School of Arts and Sciences (KSAS) Graduate Student Support
- School of Education (SOE) Student Support
- School of Medicine (SOM) PhD Student Support
- School of Medicine (SOM) MD Student Affairs
- Carey Business School: Student Well-Being, Office of Student Affairs
- School of Nursing (SON) Student Affairs
- Advanced Academic Programs (AAP) Student Affairs
- Bloomberg School of Public Health (BSPH) Student Affairs
- School of Advanced International Studies (SAIS) Well-Being and Support