Want to work at the DMC?
Applications for 2024-2025 are opening soon!
The DMC does its hiring every summer. We typically open the applications in late spring and close them near the beginning of the semester. Applications will be available on the SMILE platform under job number 12304!
The DMC will take applications to join our Student Staff team for the 2024-2025 academic year until midnight on Sunday, August 11, 2024.
Please note: You must complete both the SMILE application and the supplemental DMC application. Your application will not be considered until you complete both of them.
LOCATION: Digital Media Center, Hopkins Square, 3003 N Charles St Baltimore, MD 21218
DESCRIPTION: The JHU Digital Media Center seeks outgoing, organized, detail-oriented students to join our team. Team members will staff the lab, assist patrons, and work on team projects. Lab monitoring duties include answering the phone, checking loaned equipment in and out, assisting student patrons both in person and virtually (Discord and email), and routine troubleshooting of printers, computers, and peripherals. DMC student staff are expected to provide excellent customer service by answering questions about our resources and referring patrons to additional resources.
All newly hired student staff spend their first semester training and working at the front desk. Paid training and continued exploration of our discipline areas is expected to continue throughout employment, both in DMC-directed events and projects and in creative projects on your own time.
Work shifts are between the hours of 12pm-12am Monday-Thursday, 12pm-10pm Friday, and 10am-7pm Saturday-Sunday. Students work 8-12 hours per week in regularly scheduled shifts plus 10-15 additional (non-shift) hours per semester for required trainings and events. Through this job you will get to learn new skills and expand your creative horizons in a fun and supportive environment.
MINIMUM QUALIFICATIONS:
- Outgoing demeanor and/or prior customer service experience
- Proactive, problem-solving nature
- Curiosity and desire to learn new things
- Extracurricular or personal creative practice in one or more of the DMC’s discipline areas
- Willingness and ability to learn lab-monitoring techniques
DESIRED QUALIFICATIONS:
- Computer skills, including basic troubleshooting of computers and peripherals
- Experience handling high-end camera and A/V equipment
- Digital design, media editing, or programming experience
ADDITIONAL LEARNING COMPONENTS: Competence with digital tools and techniques in one of more of the following disciplines:
- Video, Audio, Graphic Design, Photography, 3D modeling, Animation, Web development, Gaming, Programming, Electronics/Maker tools, Fiber Arts, Gaming, Social Media and Marketing/Communications.
Training for front desk duties is provided, and throughout their employment all student staff are expected to undertake additional training with DMC professional staff to become further skilled in the areas listed above.
COMPENSATION: Compensation is $15.00/hour. We consider all qualified applicants, whether they have a Federal Work Study award or not.
HOW TO APPLY: IMPORTANT – You must fill out the DMC’s supplemental application in addition to this application. The supplemental application can be found in the SMILE job posting. Applications will be available on the SMILE platform under job number 12304. Application due date: midnight on Sunday, August 11, 2024.
CONTACT: For more information, contact: digitalmedia@jhu.edu