Want to work at the DMC?
Applications for 2023-2024 are NOW OPEN!
The DMC does its hiring every summer. We typically open the applications mid-summer and close them near the beginning of the semester. Applications will be available on the SMILE platform under job number 12304!
The DMC will take applications to join our Student Staff team for the 2023-2024 academic year ONLY UNTIL MIDNIGHT SUNDAY AUGUST 13th.
Please note: You must complete both the SMILE application and the supplemental DMC application. Your application will not be considered until you complete both of them.
LOCATION: Digital Media Center, Hopkins Square, 3003 N Charles St Baltimore, MD 21218
DESCRIPTION: The JHU Digital Media Center seeks outgoing, organized, detail-oriented students to join our team. Team members will staff the lab, assist patrons, and work on team projects. Lab monitoring duties include answering the phone, checking loaned equipment in-and-out, assisting student-patrons both virtually (Discord and email) and in-person, and routine troubleshooting of computers and peripherals. DMC student staff are expected to provide excellent customer service by answering questions about our resources and referring patrons to additional resources.
All newly-hired student staff spend their first semester in training and working at the front desk. Paid training and continued exploration of our discipline areas is expected to continue throughout employment, both in DMC-directed events and projects and in creative projects on your own time.
Work shifts are between the hours of noon to midnight, seven days a week and are determined based on the availability of all the student staff. Students work 8-12 hours per week in regularly scheduled shifts plus 15-20 additional (non-shift) hours per semester for required trainings and events. These shifts may be dedicated to either assisting patrons at the front desk or working on special assigned projects/training. Through this job you will get to explore new media and cutting-edge technologies in a fun and inclusive environment.
- Outgoing demeanor; proactive problem-solving nature
- Customer service or sales experience
- Computer skills, including basic troubleshooting of computers and peripherals
- Willingness and ability to learn lab-monitoring techniques
- Experience handling high-end camera and A/V equipment
- Digital design, media editing, or programming experience
- Extracurricular or personal creative practice in one or more of the DMC’s discipline areas
ADDITIONAL LEARNING COMPONENTS: Competence with digital tools and techniques in one of more of the following disciplines:
- Video, Audio, Graphic Design, Photography, 3D modeling, Animation, Web development, Gaming, Programming, Electronics/Maker tools, Textiles and Crafts, Gaming, Social Media and Marketing/Communications.
Training for front desk duties is provided on-the-job, and throughout their employment all student staff are expected to undertake additional training with DMC professional staff to become further skilled in one or more of the specialty areas listed above.
COMPENSATION: Compensation is $15.00/hour. Experienced DMC student staff can apply to become student managers after at least one year of experience. Student managers attain leadership experience and a raise in pay. We consider all qualified applicants, whether they have a Federal Work Study award or not.
HOW TO APPLY: IMPORTANT – You must fill out the DMC’s individual application in addition to this application. The DMC’s application can be found in the SMILE job posting. Applications will be available on the SMILE platform under job number 12304. Application due date: Sunday August 13th at midnight.
CONTACT: For more information, contact: firstname.lastname@example.org