Case Managers provide one-on-one support, including interventions, advocacy, referrals and follow-up services for students who are experiencing significant difficulties related to mental health, physical health, family emergencies and/or other areas of concern.
The Case Management in the Office of the Dean of Student Life staff is committed to assisting undergraduate students in successfully navigating the Johns Hopkins University Homewood campus. Case Management helps students manage physical and mental health concerns, personal and family emergencies, financial issues, and other obstacles that may arise during their college experience.
Case Managers provide resources and information to help students navigate university systems and policies while prioritizing their wellbeing and academic success. Additionally, Case Managers will assist students in making connections with faculty, staff, and other offices that can collaborate with them to ensure their needs are met. Lastly, the goal is to help students to develop self-advocacy skills that prepare them for involvement in the larger community and life beyond college.
Case Managers work with students who may need to take a Medical Leave Of Absence for physical health or psychological reasons.
Case Management is not counseling or therapy; rather, Case Managers have the opportunity to develop close helping relationships with students while coaching students toward appropriate self-care and self-advocacy.
Schedule an Appointment
To schedule an appointment, please call the Office of the Dean of Student Life at 410-516-8208. Case Managers are available Monday through Friday from 8:30 a.m. to 5 p.m.
If you have an appointment, please keep in mind this time is held just for you and do your best to make it. If you need to cancel, please call the office in advance.
Refer a Student
If you are a fellow student, parent, faculty, or staff, anyone can refer a student to Case Management. If you have concerns for a student and feel like they could use support to navigate resources, please refer them to Case Management. You can refer a student by filling out our referral form online, calling the office of Case Management 410-516-8208, or emailing our Case Managers directly.
Resources & Support Services
Case Management offers a variety of support services on-campus in addition to referring students to on- and off-campus resources.
These are the support services that function through the office of Case Management:
Jointly managed by Case Management and Dean of Academic and Student Services, HopReach is a group of campus partners who gather on a weekly basis to ensure that students who are having difficulties at Johns Hopkins receive the support they need to succeed academically and get the most out of their college experience. Learn more about HopReach.
The Johns Hopkins University Crisis Assessment Risk Evaluation (CARE) team, provide cares and access to resources to promote a safe and secure environment and to maintain the safety, health and wellbeing of the campus community through a proactive, objective, supportive and collaborative approach. The CARE team intervenes to address and respond to student needs, attempting to avoid disruption to the integrity of the learning environment.
Members of the university community should inform the CARE team/Case Management of any student exhibiting behavior(s) that are concerning, a significant disruption and/or pose a substantial risk of harm by submitting a referral to Case Management. All referrals will be handled in a private manner, with information released only on a need-to-know basis.
In addition to implementing the following protocol for referrals of concerning or disruptive behaviors, the university may also refer such behavior for investigation of violations of the Student Conduct Code or Office of Institutional Equity policy.
The CARE team is dedicated to the prevention, identification, assessment, intervention, management of and coordinated response to student situations and behaviors that pose a significant disruption to the student’s living and/or learning environment and/or a substantial risk of harm to individuals and/or the safety, health and wellbeing of the campus community.
The CARE team members consist of the Dean of Student Life, Case Management, Counseling Center, Student Health and Wellness Center, Residential Life, Conduct, and Student Disability Services. When needed, we call upon our campus partners in the Office of Institutional Equity, Legal Counsel, Fraternity and Sorority Life, Graduate School, Krieger School or Arts & Sciences, Whiting School of Engineering, Athletics, Community Liaison, and Interfaith Center.
A Medical Leave of Absence is a temporary break from enrollment to allow students to devote their attention to medical treatment when their need for care prevents them from being able to be a successful student. Learn more about Medical Leave of Absence.
Johns Hopkins University Homewood campus has an official policy on missed class time and assignments due to illness and other absences. The Student Health and Wellness Center, Counseling Center, and Case Management do not provide documentation for students who miss individual classes for reasons outside of our policy:
- If Case Management is notified of a student’s hospitalization, an email will be sent to faculty
- If a student has to leave campus because of an emergency, Case Management will notify faculty
If a student is seen at the SHWC for a serious or extended illness that causes a student to miss a number of classes over several days or major academic assignments, such as midterms and major presentations, the SHWC may provide verification of the visit to the student and also alert Case Management. Verification will not be provided retroactively.
Case Management is available for consultations around student issues (health, family emergencies, etc.) that impact class attendance. However, whether a student’s absence is excusable is the faculty member’s decision. Faculty may also wish to consult with the Director for Undergraduate Studies or Department Chair should they be unsure how to handle a student’s absence (or missed major assignment/exam) from a course.
All undergraduate students who are returning from a separation from the university are invited to the Welcome Back Blue Jay Luncheon offered at the beginning of the fall and spring semester. The luncheon is an opportunity to meet other students in addition to getting reacquainted with campus resources and involvement opportunities. The luncheon includes information from these offices:
Case Management Staff
- Elizabeth Winberry, Associate Director of Case Management
- Tasha Wilson, Case Manager
- (Hiring now)- Case Manager
- (Hiring now)- Case Manager